• +603-3342 3614
  • enquiry@expressmission.com
  • No 6, Jalan Tiara 5, Bandar Baru Klang, 41150 Klang , Selangor Darul Ehsan.

Express Mission Sdn Bhd
We deliver power to your doorstep

Get Quote

PRIVACY POLICY

Last Updated: September 3, 2026

Express Mission Sdn Bhd (“Company”, “we”, “our”, or “us”) operates the website https://www.expressmission.com/.

We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, request quotes, or utilize our services (including equipment rental, generator solutions, solar EPCC, horizontal directional drilling (HDD) works, and engineering support).

1. Personal Data We Collect

We may collect personal information that you voluntarily provide to us when you interact with our website or communicate with us. This includes:

  • Contact Information: Name, email address, phone number, company name, job title, and physical business address.

  • Inquiry & Quote Data: Details regarding your generator rental requirements, solar EPCC requests, HDD project scope, power distribution needs, or service inquiries provided via forms or direct email.

  • Technical & Usage Data: IP address, browser type, operating system, referring URL, pages visited, time spent on pages, and device information gathered via automated tools (such as cookies and web analytics).

2. How We Use Your Personal Data

We use the collected information for the following business purposes:

  • Service Delivery: To process your quote requests, answer inquiries, provide temporary power/engineering solutions, and manage client contracts.

  • Customer Support: To contact you regarding project inquiries, equipment maintenance, field support, or service updates.

  • Business Operations: To administer our website, improve website performance, monitor usage trends, and protect against security risks.

  • Marketing & Communications: To send relevant business communications, service updates, or promotional materials (you may opt out at any time).

  • Legal Compliance: To fulfill legal, regulatory, tax, or auditing requirements under Malaysian law.

3. Disclosure of Personal Data

We respect your privacy and do not sell or rent your personal data to third parties. However, we may share your information under the following conditions:

  • Service Providers & Subcontractors: With trusted third-party vendors, logistics partners, or contractors who assist in operating our website, conducting our business, or executing field projects under strict confidentiality obligations.

  • Legal & Regulatory Authorities: When required by Malaysian law, law enforcement agencies, courts, or government regulators (such as TNB, ST, CIDB, or tax authorities).

  • Corporate Transactions: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to enhance user experience, analyze web traffic, and optimize site layout.

  • You can configure your browser settings to disable cookies or notify you when cookies are being sent.

  • Please note that disabling cookies may affect the functionality of certain features on our website.

5. Data Security

We implement reasonable technical, administrative, and physical security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws, accounting standards, and regulatory obligations in Malaysia.

7. Your Rights Under PDPA (Malaysia)

Under the Personal Data Protection Act 2010, you have the right to:

  1. Access: Request access to your personal data held by us.

  2. Correction: Request corrections to any inaccurate, incomplete, or outdated personal data.

  3. Withdraw Consent: Limit or withdraw your consent for us to process your personal data for direct marketing or specific operational purposes.

To exercise any of these rights, please contact our Data Protection / Privacy inquiries team using the contact details provided below.

8. Third-Party Links

Our website may contain links to external third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our legal obligations or operational practices. Any updates will be posted on this page with an updated revision date.

10. Contact Us

If you have questions, feedback, or requests regarding this Privacy Policy or your personal data, please contact us at:

Express Mission Sdn Bhd

Address: No 6, Jalan Tiara 5, Bandar Baru Klang, 41150 Klang, Selangor Darul Ehsan, Malaysia

Telephone: +603-3342 3614 / +603-3341 9442

WhatsApp: +6016-311 7116

Email: enquiry@expressmission.com

Website: https://www.expressmission.com/